Privacy Policy

Care Vidya Academy, an initiative committed to empowering youth with eldercare skills, respects your privacy and is dedicated to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you interact with our website, platform, or services (“Platform”).
By accessing our website (www.carevidya.org) or using any services through the platform, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect
We collect information to help deliver better services and support to our users, trainees, and partners. This includes:

• Personal Information: Name, gender, phone number, email address, date of birth, location, education and employment history, government-issued ID (for KYC), and financial details for training or job placement.

• Device & Usage Information: IP address, browser type, pages visited, time spent, device details, and cookies to help improve site performance.
  

• Training & Job Information: Course preferences, progress, placement status, job applications, and employer feedback.
  
  

2. How We Use Your Information
Your data helps us provide and improve our services. Uses include:

• Enrolling you in training programs

• Connecting you with job opportunities

• Sending updates, offers, and reminders

• Facilitating payments and certifications

• Ensuring safety, compliance, and fraud prevention

• Conducting research and surveys

• Improving our platform and services
  
  

3. Sharing Your Data
We may share your information with:

• Training partners, recruiters, and employers for job placements

• Third-party vendors for payment processing, analytics, or certification bodies

• Government bodies or legal authorities, as required by law

• Marketing & research partners, in anonymized or aggregate form only

We do not sell your personal data.

4. Cookies & Tracking
We use cookies and similar technologies for:

• Remembering user preferences

• Enhancing your browsing experience

• Collecting analytics to improve services

You may disable cookies via your browser settings, though this may impact site functionality.

5. Your Rights & Choices
You can:

• Access or update your personal information

• Withdraw consent or request deletion by writing to: info@carevidya.org

• Opt out of marketing communications at any time

• Request correction of inaccurate data

Withdrawal of consent may limit your access to our services.

6. Data Retention & Security
We retain your information for as long as necessary to fulfill service requirements or comply with legal obligations. We follow reasonable technical and administrative security practices to protect your information, though no method is 100% secure.
You are responsible for safeguarding your login credentials.

7. Third-Party Links
Our website may link to external sites. We are not responsible for the privacy practices or content of these third-party websites.

8. Children’s Privacy
Our services are intended for individuals aged 16 and above. We do not knowingly collect data from children under this age.

9. Changes to This Policy
We may revise this Privacy Policy periodically. Updates will be posted on our website, and continued use of the Platform after changes implies your acceptance.

10. Grievance Redressal
For any privacy-related complaints or queries, contact:

Grievance Officer
Email: info@carevidya.org
(Please contact within 24 hours of noticing the issue.)This policy is governed by applicable Indian laws. By using our platform, you consent to the collection, use, and sharing of your information as described above